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This store has earned the following certifications.
Please allow 24-72 hours for your mattress to regain its full shape. Memory foam will expand faster in a warmer room, while in cold temperatures at delivery, your mattress may take a bit longer to return to its full size from its compressed state. The expansion time of the mattress will vary depending on the surrounding environment.
Simply take your mattress out of the box and enjoy watching it decompress. Jumping, walking, and sleeping on your mattress can speed up the process. A layer of high-density foam at the top and bottom of the mattress gives you a comfortable, embracing feel.
The mattress features 7-inch, 15-gauge independently encased coils that provide equal weight distribution by contouring the curves of your body, relieving pressure points. The reversible feature offers extra versatility, enabling you to flip and rotate the mattress to evenly distribute wear and ensure its longevity.
The twin mattress dimensions are 74"L x 38"W x 8"H, with a net weight of 46.5 lbs. The shipping dimensions are 40"L x 13"W x 13"H, and the gross weight is 52 lbs. The mattress is made in Italy.
The foam in this mattress is made without PBDEs, TDCPP or TCEP ("Tris") flame retardants, ozone depleters, mercury, lead, or heavy metals. The foam is low in VOC emissions for indoor air quality (less than 0.5 PPM) and is made without phthalates regulated by the Consumer Safety Product Commission. The cover is non-removable and non-washable. The mattress is shipped rolled, compressed, and vacuum-sealed in an easy-to-handle box.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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