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Serta Perfect Sleeper Enhanced 12 Queen Mattress - Firm, Cooling Gel Memory Foam
The Cool Twist Gel Memory Foam features a unique design, with cooling gel swirled into premium memory foam. This breathable memory foam helps enhance airflow and heat dissipation, providing a cool and contouring type of comfort. Utilizing a 1-inch layer of Serta's PillowSoft Aire Soft Foam, the mattress offers enhanced cushioning for exceptional comfort and promotes airflow through its unique, gently rippling design.
The mattress also includes a band of gel memory foam, which provides lumbar support for the lower back and hips, delivering targeted pressure relief. Furthermore, the mattress incorporates a Custom Support Coil System, featuring an 825-coil system that provides contouring, cradling support and minimized motion transfer.
At Serta, we take great pride in our customer service. We encourage you to reach out to us directly if you have any questions at any point. Our expert customer service team will be available to help you through any hesitations, problems, or questions you may have. We are committed to ensuring that you have a positive and satisfying experience with our products.
We understand that choosing the right mattress can be a daunting task, which is why we are dedicated to providing you with the information and support you need to make an informed decision. Whether you're looking for a good night's sleep, pain relief, or just a comfortable sleeping surface, our team is here to guide you every step of the way.
At Serta, we believe in the power of quality sleep and its impact on our overall well-being. That's why we strive to create products that not only provide exceptional comfort but also promote a healthier, more rejuvenating sleep experience. Our commitment to innovation and customer satisfaction is what sets us apart in the industry.
So, if you have any questions or concerns about the Cool Twist Gel Memory Foam or any of our other products, please don't hesitate to reach out to us. Our expert team is standing by, ready to assist you and ensure that you find the perfect mattress for your needs. We look forward to helping you achieve the restful, restorative sleep you deserve.
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GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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